Evercharge for hardware manufacturer
The best operations app
Holistic monitoring of your products is becoming increasingly important. In particular, a detailed yet clear analysis of charging stations forms the basis for efficiently processing service cases. Evercharge is the first system to focus on the charging station hardware.
Find patterns
A lot of data is a huge potential for insights – if patterns can be recognised. After all, service can only be provided efficiently and accurately if the root cause can be quickly identified. Thanks to machine learning, Evercharge makes it possible to check immediately whether it is an individual case or a cluster fault.
Stay on top of SLA
The requirements of SLAs (Service Level Agreements) are placing ever higher expectations on the operational readiness of charging stations. A fast response time and effective fault clearance are essential for this. Evercharge allows you to maintain an overview, track KPIs and analyse faults quickly and easily. Automation for creating and filling service tickets actively reduces the workload.